Get the Best Gallery and Portfolio Plugin for WordPress
Frequently Asked Questions
To start with WebPace Portfolio Gallery plugin you, at first, need to upload and install the plugin file on your website. After you install and activate it – the plugin will appear on your left sidebar. Go into Portfolios page, create a portfolio, add projects (images) give them an appropriate information(title,description, thumbnails…) and use the shortcode to publish it.
In order to install pro version of the plugin, simply follow these steps: delete your free version > install the zip file | Plugins > add new > upload plugin > clean your browser cache files |ctrl+f5|.
Don’t be afraid of deleting free version, because you will NOT lose your created portfolios.
If you made purchase and didn’t get Portfolio Gallery file, or file was corrupt, contact us by firstname.lastname@example.org and send ‘order number’, we will check and send you the file as soon as possible
After installation of pro version, in General Options all your changes will be saved! If you still see “free version” notification after installation of pro version 1) try to clean your cache files if this will not help 2) delete, and install the plugin again
In case you couldn’t find the required functionality please contact us and give as much as possible details about the functionality you need.
In case we find it also useful for community, we will add it to our list and provide the functionality in one of upcoming updates.
Pro users can get update versions contacting us by email@example.com. Free version users will find update notification in their wordpress admin panel.
Pro users can get update versions contacting us by firstname.lastname@example.org. Free version users will find update notification in their WordPress admin panel.
Professional Support Team
Providing the best service without these guys never could happen. Having many years of experience in customer support field, made this guys professional not only in WordPress but also in psychologisty.
Have problem with plugin? Immediately contact our support team and get your problem solved in several hours.
Due to high volume of emals we are unable to provide email support for free version users. But they can always contact on Support Forum.
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